Terms & Conditions

Welcome to J JEWWEL CO. These Terms & Conditions apply to all visitors, customers and users accessing our website.

By using our website, you confirm that you have read, understood and agreed to these Terms.

You may use our website only for lawful purposes and in accordance with these Terms.

• You must provide accurate and complete information when placing an order.
• You must not use the website for any unlawful purpose.
• You must not attempt to interfere with or compromise the security of the website.
• You must not reproduce or misuse our website content, images, branding or intellectual property without written permission.

We make every effort to display our jewellery products, images, descriptions, weights, colours and specifications as accurately as possible.

However, slight variations may occur due to photography, screen settings, lighting conditions and the handcrafted nature of certain jewellery pieces.

All prices displayed on our website are subject to applicable taxes and charges as shown at checkout.

We reserve the right to change product prices, offers and promotions at any time without prior notice.

• Orders are confirmed only after successful payment or confirmation of the selected payment method.
• Promotional offers may be subject to additional terms and conditions.
• Any applicable shipping or other charges will be displayed before order completion.

Placing an order on our website does not automatically guarantee acceptance of that order.

We reserve the right to cancel or refuse an order in circumstances including product availability, pricing errors, payment issues, suspected fraudulent activity, or incorrect customer information.

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery timelines are provided for guidance and may vary depending on destination, courier availability, weather, holidays and circumstances outside our control.

Returns, exchanges and eligible order issues are governed by our Returns & Refunds Policy.

Customers should review the applicable policy before requesting an exchange, return or resolution.

• Eligibility requirements may apply.
• Products may be subject to inspection before approval.
• An uninterrupted unboxing video may be required for delivery-related claims.

Customers are responsible for reviewing order details carefully before completing a purchase.

• Verify your name, phone number and delivery address.
• Review product details and selected specifications before placing your order.
• Keep order confirmations and transaction details for your records.
• Inform us promptly if you notice an issue with your order or delivery.

All content available on the J JEWWEL CO website, including but not limited to logos, brand names, photographs, product images, graphics, text, designs and visual elements, is owned by or licensed to J JEWWEL CO unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission.

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted, error-free or completely secure access at all times.

Website availability may be affected by maintenance, technical issues, third-party services or circumstances beyond our reasonable control.

To the extent permitted by applicable law, J JEWWEL CO shall not be responsible for indirect, incidental or consequential losses arising from the use of our website, products or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used and protected.

We may update or modify these Terms from time to time to reflect changes to our services, business practices, website or applicable requirements.

The updated version will be posted on this page with the revised effective or updated date.

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts.